Digital Delivery Policy

1. How your PDF is delivered

Once your payment is successfully confirmed, your download links are normally made available immediately.

• Email — Download links are sent to the email address you provide at checkout.
• My Account — For orders linked to your KidiCube account, your files are also available in the Downloads section.

Please enter a valid email address at checkout and retain your order confirmation for future reference.

2. Payment confirmation and delivery time

Download access becomes available after successful payment confirmation. Pending, failed or incomplete payments may delay access until the order status is confirmed.

Payment processing, email delivery or temporary technical issues can occasionally cause a delay. If your payment has been confirmed and your download is missing, contact us at hello@kidicube.com.

3. If you cannot find your download

1. Check the inbox, spam and junk folders of the email address used at checkout.
2. If you have a KidiCube account associated with the order, sign in and open My Account → Downloads .
3. Check whether your payment and order have been confirmed.
4. Email us with your order number and checkout email address if you still need help.

If a payment has been deducted but you have not received an order confirmation, contact us before placing the same order again.

4. Opening and printing your PDF

You will need an internet connection to download your file, sufficient device storage and a compatible PDF reader. Downloaded PDFs can be opened on compatible phones, tablets and computers.

To print your book, use a suitable printer and paper. Follow the page-size and printing information provided in the product listing or PDF. Printed colours and appearance may vary with your screen, printer, paper and print settings.

5. Download access and file issues

Any download limits or expiry dates applicable to your purchase are shown with your download details. We recommend saving a backup copy of your purchased PDF on your device.

If a download link is not working, a file will not open, or you receive a file that does not match your order, email us with your order details and a description of the issue so we can investigate.

6. Sample previews

Available book samples show selected pages to help you explore a book before purchasing. Preview images may be compressed and marked with a sample watermark.

Your purchased PDF is supplied without the sample watermark. The product listing describes the full book and the files included with your purchase.

7. Paperback purchases on Amazon

Some KidiCube books have a paperback edition available through an Amazon link on the product page. Paperback orders placed on Amazon follow the pricing, availability, delivery and returns terms displayed on Amazon.

For assistance with an Amazon paperback order, use the order-help options in your Amazon account. A KidiCube PDF purchase does not include the Amazon paperback edition.

8. Related policies

For information about permitted use of your PDF, please read our Terms & Conditions . Purchase-related refund and cancellation requests are covered by our Refund & Cancellation Policy .